Two More Advice Firms left Tenet Network in December 2022.

Another two firms left Tenent in December 2022. As per FCA register, MABWM Ltd and Sean Narey Financial Planing Limited, both firm left Tenet on 05 December 2022.

MABWM Ltd joined Tenet om 12 April 2018 and Sean Narey Financial Planing Limited joined Tenet Group on 07 July 2014. Both firms were attached with Tenet Network for many years but because of the unethical practices of Tenet Group, these firms have left Tenet Network.

There are 38 firms in total who left Tenet in 2022 and only 4 joined them in the same year.

The biggest reason behind leaving of so many well established firms are the imcompetency of the Tenet’s Group management and its unethical, unprofessional and treacherous practices.

In February 2019, Tenet signed an initial five-year contract with Intelliflo for the provision of Intelligent Office – now called Intelliflo Office (IO) – to its network of around 1,300 investment and mortgage advisers.

Following the launch of the new system in September 2019, Tenet struggled with issues which have continued over the past two and a half years.

Some adviser members, though, have been unhappy with the transition and have left, with more threatening to do so.

As per FCA register, only four new firms joined TenetConnect in 2022 and a total of 39 firms left TenetConnect in the same period. Similarly, 59 firms left TenetLime Ltd in 2022 whereas none joined them in the same period. It is believed that the reason of this is extremely negative reputation Tenet Group enjoys in the country. Their management is considered extremely incompetent and unprofessional.

Please check this article also.

Tenet Group Companies and Their Financials

These results are taken from the accounts filed with the companies house. The accounts are for the year ended September 30, 2021. Tenent Group incurred a huge loss this year, a whopping £21 million. Almost the whole mortgage network sector made a profits whereas Tenet Network made a huge loss. Please see the list below, almost all companies are in losses.

Most of the old big firms attached with the network have left Tenet after the launch of a new software, Intellflo. These firms were attahed with Tenet for many years. Firms also left Tenet becuase of unprofessional, treacherous and dishonourable attiude of the management of Tenet Network. The management of Tenet Group is extremely incompetent. Result is below. Tenet Group’s shareholder are looking for a seller now as per this report.

Also see this news item.

Few anyslyst are of the opinion that no investor would be interested to by Tenet because of the financial mess, Tenet is in. Major shareholders of Tenet Group has not received any dividend for many years and no dividend is expected in many years in future. In this scenario, no sane investor would take risk to invest in this sinking ship. Anylusts are blaming the whole mess on disreputable senior management.

Name of the companyProfit/(Loss) (£000)Equity (£000)Bank Balance (£000)
Tenet Group Ltd
(Consolidated)
(21,630)9,12123,509
Tenet Limited 017,03315
Tenet Client Services Limited03,0530
Paragon Insurance Company Guernsey LimitedNANANA
TenetConnect Limited(12,009)(3,723)5,125
TenetConnect Services
Limited
(1,203)2,6771,167
TenetLime Limited8844,2345,739
Tenet & You Limited (730)(838)448
Tenet Compliance Services
Limited
10377306
Tenet Financial Services
Limited
(32)338128
Tenet Mortgage Solutions
Limited
1351440
Aspire Financial Management Limited DormantDormantDormant
Elementum LimitedDormantDormantDormant
Derbyshire Booth Financial
Management Limited
DormantDormantDormant
Forth Financial Services
Limited
DormantDormantDormant
Ask Financial Managment
Limited
DormantDormantDormant
Living In Retirement Limited DormantDormantDormant
Tenet Business Solutions
Limited
DormantDormantDormant
Astute Financial Advisors
Limited
3812100
Flexcrest LimitedDissolvedDissolvedDissolved

List of blogs about Tenet Network

Tenet Group up for possible sale

Advice network Tenet Group has hired an external advisor to review the business. The review will consider a range of options, including a possible sale.

By Zachariah Sharif 06 Dec, 2022 at 07:44

Advice network Tenet has hired an external advisor to conduct a review of the business, which could lead to a possible sale.

Several industry sources have told Citywire New Model Adviser that Tenet is gearing up for a sale. In response, a spokesperson said the firm’s strategic business review would consider a wide range of options but that ‘no decisions have been made’.

The spokesperson said: ‘We are working with an external advisor to review and consider how we might adapt to a changing regulatory environment and market backdrop for the benefit of all our stakeholders. No decisions have been made and it remains business as usual for our members and their clients.’

It is understood this review could encompass a range of activities, from performance optimisation to ensuring the firm has the right expertise. It is being conducted to ensure the business delivers value for its stakeholders.

In October, Tenet revealed it had set aside £13.7m for redress over advice to members of the British Steel Pension Scheme. The compensation, part of the FCA’s redress scheme, is expected to be paid between December 2023 and February 2024.

In September, shareholders at Abrdn and Aegon recognised a £15m impairment in their Tenet shares.

Abrdn, Aviva and Aegon are Tenet’s largest shareholders. All have held equity in the network since 2011, but they largely take a hands-off approach.

The firm posted a £21.3m loss before tax in its financial statements for the 12 months to September 2021, compared with a £4.1m loss in 2020. This was partly due to the £13.7m British Steel compensation and a £10.3m impairment charge relating to ‘historical acquisition activity’ within the network.

The firm saw its revenue drop from £160m in 2020, to £157m last year. In September, the firm’s shareholders agreed to buy a further £14m of equity in the business. Tenet said this support from its shareholders would enable it to meet its 2023 regulatory capital requirements.

Source: citywire.com

Tenet Group earmarks £13.7m redress for British Steel pension transfers

By Lois Vallely 5th October 2022 2:23 pm

Tenet Group has set aside £13.7m to cover potential liability arising from the British Steel Pension Scheme redress scheme.

In its financial results to 30 September 2021 (see Companies House,) the company said it has reached an agreement with its shareholders to enable it to meet estimated historic liabilities arising from the BSPS.

The group’s focus is to “ensure BSPS clients are redressed where necessary”. It estimates compensation will be paid between December 2023 and February 2024.

Tenet reported profit before tax had grown to £3.5m in 2021, compared with a loss of £600,000 in 2020. It said this was driven by “strong performance” across all business lines.

Gross profit was up 20% to £23.5m, compared with £19.7m in 2020. Tenet out this down to a focus on its own-branded businesses and improving margins.

Meanwhile, the company achieved EBITDA of £4.3m – significantly up on the £800,000 reported in 2020.

However, the group said it had continued to struggle with the effects of the Covid-19 pandemic, particularly during the first half of the financial year.

Revenue reduced slightly to £157.4m, compared with £160.7m in 2020, due to “lower volumes in the network”.

In January, Money Marketing reported that adviser members have continued to leave Tenet, amid complaints about technology and system issues.

Money Marketing understands that Tenet had also released a number of firms which do not, or are not willing to, meet new standards such as the Consumer Duty, or which no longer suit its proposition.

As well as the BSPS provision, the business reported an impairment charge of £10.3m, owing to reorganisation of the business and “historical acquisition activity”. This is a non-cash item.

Loss before tax after impairment and BSPS provisioning was £21.3m, compared with a loss of £4.1m in 2020.

CEO Response

Tenet Group chief executive Mark Scanlon said: “Despite the unprecedented challenges of the Covid-19 pandemic, I am pleased to report that the proactive measures we implemented together with the dedication and hard work of our colleagues have generated a good set of underlying results in the year under review.

“Our focus in 2020/21 has been on reorganisation, continued investment in technology and establishing partnerships to better support our network members, as well as making strategic acquisitions to support our growth objectives.”

Tenet said it has continued focus on digitisation and investment in technology. This includes significant investment in its own in-house technology – Tenet Tech.

These measures aim to improve efficiencies and prepare for increased regulation and future growth.

Tenet’s own advisory arm – Tenet&You – launched its first digital product in 2021 – a mortgage monitoring service.

It automatically calculates the money that employees could save by switching their mortgage provider, in partnership with Personal Group and Dashly.

Scanlon added: “We have remained mindful of external pressures, including increasing levels of regulatory oversight, and we have in place a strategic vision for the network model for AR advisers that is centred on quality, not quantity.

“This aligns with the regulator’s industry-wide push to ensure good outcomes for end-customers. It includes the new Consumer Duty standards and increasing AR regime and Principal scrutiny.

“We have raised our standards for new members as well as tightening our existing membership criteria. In addition we introduce new and revamped learning, development, and growth services for members. All underpinned by our ongoing investment in technology for the benefit of advisers within our network.

“Our actions ensure we continue to champion our financial advisers. Who have a vital role to play in managing people’s financial peace of mind.”

Blogs – Tenet Network

Protect Line walks away from Tenet Network

By Katey Pigden 4th August 2021 8:47 am

Life Insurance broker Protect Line, has walked away from the Tenet Network to become directly authorised, Money Marketing has learned.

Tenet said it was sorry to see the firm leave but wishes it “every success for the future”.

The exit has sparked concern among some advisers about Tenet’s position.

Poole-based Protection Line became an authorised representative of Tenet in August 2015, having previously worked with Sesame.

It has decided to go it alone after a strong performance last year. Protection Line recently hinted at the move when it announced the appointment of Pedro Coimbra Fernandes as chief financial officer.

In May, the insurance broker said it grew revenues by 13% in 2020 to £20.4m, while its headcount had reached 270.

Protect Line was established in 2010 by husband and wife team, David and Jo Brewer. It now operates from offices in Bournemouth and London.

The firm confirmed to Money Marketing it has become directly authorised and has left Tenet.

The Financial Conduct Authority’s register also shows it received authorisation on 30 July. Protect Line currently trades under six names, according to the regulator’s register.

In addition to Protect Line, it also lists Compare the Quote, Quick Quote Expert, Quote for Dads, Quote for Mums and Protect Line Ltd.

Records on the FCA website also show Protect Line is no longer registered as an appointed representative for Tenet, as of 30 July.

While Tenet highlighted Protection Line’s growth made sense for it to become directly authorised, some advisers have suggested the departure will be a blow for Tenet.

A spokesperson for Tenet told Money Marketing: “Protect Line has grown and achieved great success under our network”.

But several advisers have hinted the exit seems a continuation of the “exodus” the company has witnessed.

The firm has previously faced a backlash from disgruntled advisers who experienced problems as a result of the technology migration to Intelliflo’s Intelligent Office (IO).

Some advisers have gone as far as to question whether Tenet’s network model is working and whether it plans to change strategy to become a national.

The spokesperson added: “Last year we simplified the business to focus on our core businesses to ensure we are well-positioned to continue to be the UK’s largest network supporting independent financial advice. We now have three core lines of business: Tenet Network Services (which incorporates the financial advice and the mortgage and protection advisers), Tenet Compliance Services and Tenet&You.

“In 2019, we divested Sinfonia Asset Management to Tatton Asset Management Plc and transferred the group’s white label platform to Hubwise as part of this strategy.”

Tenet&You, is the group’s practice buyout programme. Tenet said it can support advisers into retirement and gives their clients continuity.

Tenet added that it has received positive feedback from members about the switch to IO,

which took place in September 2019.

The firm outlined the cloud based technology enabled advisers to “work remotely and service their clients seamlessly from home during the pandemic”.

“We’re seeing excellent levels of customer usage with the IO system now embedded across the business, with all members using the system and some 95% of network members now successfully using the wider capability of the system.

“More than a third of our members are making use of value-added components such as the personal finance portal and in-built video conferencing to communicate securely with their clients as well as the valuation functionality,” the firm told Money Marketing.

Tenet pointed to its strong capital and liquidity positions, comprising of cash and cash equivalents of £27.5m and regulatory cover of 262%”, in response to suggestions from some advisers that the company is in a bad position.

The spokesperson added: “We have ambitious plans to grow all three core businesses and are on track to invest £10m on IO over the next few years.”

Around a further £1.5m was spent on the firm’s in-house technology in the last year to ensure it has a strong platform for future growth.

“We now have a dedicated technology support team and software development capability to better support our members. In an increasingly digital world, we need to create a more modern customer experience for the member firms.”

An industry insider said: “It’s an increasingly digital world and you can’t grow without technology, the change might be painful for some, but you need to embrace new tech opportunities.”

By Katey Pigden 4th August 2021 8:47 am

Tenet acquires Leeds-based IFA

By Momodou Musa Touray 5th August 2021 4:17 pm

Tenet has acquired Yorkshire-based wealth management company Astute Financial Advisers.

The deal is part of Tenet’s growth strategy as it expands its advice arm Tenet&You.

The acquisition adds more than £100m in assets under management.

Astute Financial Advisers will continue to trade under its own brand as a subsidiary of Tenet&You.

Astute’s directors, Chris Hawkins and Marshall Bickler, will remain as advisers to assist in the ongoing development of the business.

Astute has been a longstanding member of the Tenet Network Services and the sale has been made as part of the directors’ succession planning.

Tenet&You managing director Helen Ball said: “This acquisition offered a great opportunity to grow our business by adding two quality advisers to our team as well as a further £100m+ of assets under management.”

Astute Directors Chris Hawkins and Marshall Bickler added: “Tenet have been our network partner for over 20 years, so it was a logical decision and fit for both our clients and business. The buyout will enable us to focus entirely on helping our clients achieve their lifetime aspirations. We now have the security, resources and backing of Tenet to enable us to continue to grow whilst providing a good long-term advice proposition for our clients.”

Earlier in the week Life Insurance broker Protect Line walked away from the Tenet network to become directly authorised.

The exit sparked concern among some advisers about Tenet’s position.

By Momodou Musa Touray 5th August 2021 4:17 pm

Tenet Network terminates contratcts of low turnover advisers

Tenet Network appointed representative (ARs) advisers who are not writing enough new business are being released / terminated from the advice network as part of a new ‘quality drive’.

Tenet is introducing tougher measures for new and existing ARs, and those that cannot meet these standards – including a new turnover threshold – are being let go.

The firms being let go are unable to meet new quality standards, have such low business levels that they are not viable for Tenet Network Services to service appropriately, or have other business interests and are not fully engaged in their advice business.

The firms being released from the network have been informed and it is understood most of the advisers have been given around four months’ notice.

Tenet said it is in discussions with the firms about alternative options. It is understood these include going directly authorised or self-employed, joining another member firm, or introducer arrangements into Tenet’s in-house national advice arm, Tenet&You.

Tenet said it has introduced the quality drive in response to the FCA’s new AR regime and Consumer Duty regulation.

The move is similar to a productivity drive undertaken by rival Quilter over the past few years, which resulted in 141 advisers leaving Quilter’s network in the first six months of last year.

Tenet refused to confirm how many firms in total have been affected, but said it is a ‘small number’ and that the move is ‘in line with industry peers’. The business also refused to confirm what constitutes ‘low turnover’ or what the average turnover of firms being released from the network is when asked by Citywire New Model Adviser.

Tenet has already seen a number of advisers leave in recent months: 19 firms across its financial adviser arms, Tenet Connect and Tenet Connect Services, have left the network since January, according to the FCA Register. Tenet currently has 448 ARs, comprising 243 across its financial adviser arms and 205 in its mortgage adviser arm Tenet Lime, according to the FCA Register.

It is considered that the Tenet Network is a worst mortgage network in the UK.

Exceprts from By Laura Purkess24 May, 2022

Source: Tenet cuts low turnover advisers from network in ‘quality drive’ – Citywire

Tenet Network unveils ESG research platform

UK financial adviser support group Tenet Network has launched research platform ESG Compass.

It will enable advisers to cut through the complexity of ESG propositions and make recommendations to their clients based on researched information.

The portal gives advisers access to a suite of ESG funds, managed portfolio services, and mortgage research, all subject to due diligence, objective analysis, and regular re-evaluation.

Furthermore, advisers can conduct focused ESG searches according to criteria such as ESG style, product type, risk level, and cost.

ESG Compass will be available to both Tenet Compliance Service’s directly authorised advisers and the wider market, with Tenet Network Services members also getting access to research as part of their existing panel research. Tenet is giving free lifetime access to anyone who signs up to ESG Compass before the end of this year.

Mark Scanlon, chief executive at Tenet, said: “Rightly, ESG has become an essential consideration for investors seeking a positive impact and healthy returns.

“However, finding and researching ESG propositions in a saturated market remains complex and time-consuming for advisers. Our new digital platform gives advisers confidence in meeting their clients’ ESG requirements by enabling them to research a range of ESG propositions.”

Court orders Tenet Network to compensate for fraud

Tenet Network has lost a High Court case after a judge ruled the network was in fact liable for the unregulated activities of one of its appointed representatives.

Mr Justice Ouseley ruled in favour of the Financial Ombudsman Service after Tenet Network sought to overturn a decision where it had ruled against the network.

The case centred around advice given by Alok Dhanda, a convicted fraudster who was recently release from prison after serving more than two years for defrauding 37 people of some £2.9m.

An ombudsman had ruled in favour of two of his clients that it would be “fair and reasonable” for Tenet to compensate them for the losses Dhanda caused. But the network disagreed, claiming that while he was carrying out unregulated activity he in effect ceased to be one of its appointed representatives.

Mr Justice Ouseley said the central issue how closely the regulated and unregulated advice Dhanda provided were entwined, and whether or not a “bright or smudgy line” could or should be drawn between them.

He ultimately rejected Tenet’s claims that there was a “bright line” between the regulated advice Dhanda provided to the couple to sell a Friends Life policy and the unregulated activity of advising to purchase property in Goa and loan of of the money to him.

Mr Justice Ouseley said: “It is plainly artificial to draw such a distinction where, on the facts, an adviser specifically recommends that a regulated investment should be sold because an alternative unregulated investment is preferable, but would not have made such a recommendation when no such preferable alternative existed.

“It would mean, for example, that regulated advice by an appointed representative to sell a specified investment specifically in order to make an unwise unregulated investment, or to put it into a Ponzi-fraud operated by such an IFA, would fall outside the scope of the compulsory jurisdiction over the principal.”

He acknowledged there were cases when a recommendation to sell a regulated investment might be made and “some time later” the proceeds are placed in an unregulated investment but he rejected the idea of ruling out a link between the advice to buy and sell in all circumstances.

Mr Justice Ouseley added that the same reasoning led him to believe that when Dhanda was advising his clients to invest in Goan property he was still an appointed representative of Tenet under the Financial Services and Markets Act.

He said: “The fact that Dhanda had no actual authority, express or implied, to act as he did on Tenet’s behalf, nor was he held out by Tenet as having such authority, does not answer the […] issue.

“The fact that Dhanda’s acts were fraudulent does not take them outside the scope of statute.”

Dhanda was jailed at Newcastle Crown Court in 2014 and has now been banned by the Financial Conduct Authority from carrying out any regulated activity in January.

His victims were collectively deceived over a period of seven years while he was an appointed representative of TenetConnect for all but the last two months of his career as a financial adviser.

The court heard how Dhanda convinced victims they were buying property in India but he actually spent their investments on gambling, holidays and an extravagant lifestyle.

On top of this, Dhanda went to his victims, who saw him as a personal friend, for loans claiming he had fallen on hard times, the court heard.

A former client told FTAdviser that Dhanda’s office was decorated with pictures of him playing golf with former England manager Sir Bobby Robson as well as photographs of himself with Newcastle United players.

When Dhanda’s house and business address were searched by police, officers found a large stash of money totalling £11,000 and papers regarding his business which they took away to examine.

During the search a briefcase full of condoms was also found.

The clients which brought their case to the High Court were John and Frances Thorpe, who took their case to the Financial Ombudsman Service after losing around £65,000 from their life savings.

Dhanda had advised them to sell a Friends Life policy, bonds and Isas and to send £55,000 to him to invest in a property in Goa, and smaller sums for him to use as a business-related loan.

The money was never spent on the property in Goa and the Thorpes are among 20 others who later complained to Tenet without receiving redress before turning to the Financial Ombudsman Service.

Mar 14 2018

By Damian Fantato

[email protected]